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Renew Instance

For annual and monthly instances, Tapdata Cloud will send you a reminder one month before the expiration date to ensure timely renewal. To prevent any disruption to your business operations, it is important to renew your instance before it expires. Alternatively, you can choose the continuous annual or monthly billing method during the initial purchase, which will automatically renew your subscription without the need for manual intervention. This helps ensure seamless continuity of your Tapdata Cloud services.

Procedure​

  1. Log in to Tapdata Cloud.

  2. In the top-right corner of the page, click your username and select Subscription Center.

    User Center

  3. Scroll down to the bottom of the page, and in the Service Subscription Information area, you can see your current subscription information.

  4. Locate the target Agent instance and click Renew. If your instance is on a continuous annual/monthly subscription, there is no need to perform this operation.

    Renew Instance

  5. Follow the instructions on the payment page to complete the payment process.